Warranty Policy

Please read our FAQ page before assuming an item is defective, you may find your answer there. Our products may require maintenance or minor adjustments. This doesn’t mean that the product is defective. If the FAQ is unable to answer your questions, contact us at blazzinvapes@gmail.com

14-Day Warranty, DOA and Wrong Item Claims

Please contact our customer service team by email at blazzinvapes@gmail.com with a description of the problem along with your order number (by the allotted time listed below). Your order number can be found on your receipt. If the issue cannot be resolved by email, we will send you instructions on how to send the item back for replacement along with a return authorization (RMA) number. Replacements are ONLY shipped after the defective item is shipped back to us with a RMA number. “Dead on Arrival” (DOA) and “Wrong items” claims must be reported to us within 72 hours (3 days) from the delivery date and time. “14-day” Warranty” claims must be reported and returned to us within 14 days of the delivery date.

Your package must be postmarked within 5 days of receiving your return authorization (RMA) number. We will only replace defective items with working items of the same model.

**Please test all products for defects upon receiving your order; especially when ordering in bulk. Please notify us immediately if an item is DOA/defective.

 All Products (unless specifically stated otherwise), carry an implied, industry-standard 14-Day warranty against defects due to manufacturing or failure. Warranty does not include any use of the product that does not fall into the designed use of the product as intended by the manufacturer. (I,E Dropping the item and breaking them, pulling them apart or tampering with the received product in its original state). The 14-Day warranty begins on the day the product is delivered and not on the day it was put to use.

**Items not covered under our 14-day warranty: Cartridges, cartomizers, e-Liquid and clearance items.

Scratches and discoloration are considered normal wear and tear and is not covered by warranty.

30-Day Warranty on the following items:

 Steam 900 mah batteries

60-Day Warranty on the following items: 

Steam STM-2 models (Mod only 14 day in house replacement, after the 14 day the mod will be sent to manufacture to be repaired or replaced. Keep the purchase order, if the mod becomes defective then you will need to send it with your unit in order to be replaced or repaired. This only covers the inner workings of the mod and NOT the appearance.

Dead on Arrival (DOA)

Cartomizers, Coils-Atomizers ,Clearance items and eLiquids are NOT covered by our DOA warranty. Due to the fact we can’t test these items before they leave our facility. Batteries, Chargers and adapters are covered. Because these can be tested before they leave our facility.  DOA items must be reported to us within 72 hours (3 days) of receiving the items.

You may have noticed that most vendors have a very restrictive return policy on Coils and you might think this is odd or unfair.  There are two main reasons for this policy.

The first reason for this policy is the unknown. We do not know what battery, mod or other devices you are putting these items on (telling us does not solve this problem). Unregulated Power Voltage like High end mods ( where you run the voltage higher than the recommended setting), bad batteries, the wrong device, incompatibility, shorts in connectors, poor threading, deeper wells, and different types of liquids all can cause a Coil head to malfunction, or the coil to pop, (burn out) or otherwise not function properly.

In addition, you can be using an improper voltage or even a high ratio of VG in your liquids which causes some devices not to wick fast enough, burning out your coil faster than you’d like. Thick liquids do not wick as well as thinner liquids.  Lower ohms create a higher heat witch puts stress on the coil and a warmer vape (Causing a “burning” taste). Lower ohms on a high voltage device can kill a coil quickly.  Battery issues can also cause problems as well as shorting the coil out and things of that nature. Because we can’t be sure of what you are doing with your items or what has happened to them once you received them. We can’t offer warranties on coils.
If you received a bad coil(s) and it’s not your setup then purchasing a new pack will rectify the situation. It’s certainly a bummer that some coils don’t give you the value you wanted but our manufacturers generally put out solid items and the chances of it happening again (if it’s not your setup) are low.

The second reason for this policy is habitual replacement.  Aside from the reasons above, there is also the potential for us to then be liable for every small inconsistency you may report.  If we replace your coil or pack of coils today because they didn’t last as long as the last coil or pack of coils, you will ask us to replace your coil or pack of coils the next week and so on so forth.  So in every instance where you might have had an issue, you might ask us to replace them.  If we were to have an open coil replacement policy you can imagine how this could quickly spiral out of control.  We would then be in the business of selling one coil or pack of coils and replacing them indefinitely. If you feel our policy is not fair, there is a solution, do not buy them here. We are upfront about this policy. Most vendors have this same policy.

If you receive more than one poorly performing coil and it continues to happen on multiple coils packs the problem is more than likely something in your setup rather than the coils.

We are sorry that bad coils do happen.  We know this and it’s unfortunate, we wish all coils were perfect but they are not, some will not perform the same as others, some will not last as long, but it’s exceeding rare for anyone to get more than one “bad” coil in a pack, we try to keep the coil prices as low as we can to make up for this potential manufacturing issue.  You should know upfront that bad coils are part of the process; we have a very open policy on devices but not coils.

Order Cancellation Policy

Please submit any cancellation via email to blazzinvapes@gmail.com. Once the order has been shipped, we will not be able to cancel your order.

Compatibility of products

We do not guarantee that our parts and products are compatible with those of other manufacturers (what we sell or carry in our store) or suppliers.

Refunds/Exchange Policy

All sales are final. We do not offer refunds or exchanges on any of our products regardless of whether they have been used or not. Please choose carefully. If you have any question about our products, please contact us by email (blazzinvapes@gmail.com) before placing an order.

Are all cartridges / tanks refillable?

Yes, all of the cartridges / tanks in our shop are refillable with eLiquid. We recommend refilling cartridges over purchasing pre-filled cartridges as it is more economical and environmentally friendly.

Are parts interchangeable between different models?

Parts are not interchangeable between different models. For example, you cannot use a ego treaded tank on a 510 only treaded mod or battery. However, adapters are available for certain models which could make this possible. If you are unsure of which parts to purchase, feel free to send us an email at contactus@blazzinvapes.com or call us at 706-988-8481.

How long does a bottle of eLiquid last?

This really depends on how frequently you use it. On average a 10ml bottle will last 4-7 days.

What are manual batteries?

Manual Buttons- These batteries have a button which is pressed to activate. These batteries do not have the “air-hole” on the firing pin, they are usually sealed to protect from liquid damage. Manual button batteries can last twice as long as auto batteries in terms of lifespan.

What do I need to get started? 

First, you will need to purchase a starter kit. Our starter kits come with everything you will need to begin vaping. (Each of our starter kits come with a 10ml bottle eLiquid. Please tell us the flavor and nicotine level you would like in the comment section at check out.) All of our cartridges/tanks are refillable with eLiquid. We suggest purchasing 2-3 more bottles of eLiquid in various flavors and strengths in order to find the one most suitable to your preference.

What is an Electronic Cigarette?

An electronic cigarette, e-cigarette,e-cig or vaporizer cigarette is a battery powered device that provides inhaled doses of nicotine or non-nicotine vaporized solution. In addition to nicotine delivery, this vapor also provides a flavor and physical sensation similar to that of inhaled tobacco smoke, while no smoke or combustion is actually involved in its operation.

An e-cig takes the form of an elongated tube, though many are designed to resemble the outward appearance of a real smoking product, like cigarettes, cigars, and pipes. Another common design is the pen-style, named for its visual resemblance to a ball point pen. Most electronic cigarettes are reusable devices with replaceable and refillable parts. A number of disposable electronic cigarettes have also been developed. Although they lack the power to perform like a traditional cigarette.


In an automatic model, when a user inhales through the device, the air flow is detected by a sensor, which activates a heating element that vaporizes a flavored liquid solution stored in the mouthpiece, which may or may not have nicotine. On manual models, the user must press a button to activate the heating element to produce vapor which is then inhaled by the user.


A complete e-cig consists of a cartridge/tank and a battery. The battery powers the atomizer coil producing a smoke like fog. While e-cigs take many forms, they each generally employ the same basic components: a mouthpiece, a heating element, a rechargeable battery, and various electronic circuits.


The mouthpiece is small plastic, cup-like piece affixed to the end of the tank. Below the mouthpiece is a tank that holds the liquid. Inside the tank is a heating element that once power is sent, will provide a smoke like substance that is inhaled. When the liquid in the tank is depleted, it can either be refilled by the user or replaced with another pre-filled tank.


Another alternative to using cartridges is the direct dripping method of a RDA (rebuildable dripping atomizer) tank. By removing the mouth piece or top of the tank you would add several drops of eLiquid directly onto the coils and cotton replace the tank and mouthpiece and press the button to send power to heat the liquid which produces a vapor like substance.

Heating element

The heating element serves to vaporize the liquid in the tank so that it can be inhaled. This component is referred to in the industry as an Atomizer. Atomizers can last anywhere from 1 to 3 weeks. (This all depends on how often the product is used and based on the individual use pattern.)


Most electronic cigarettes employ a lithium-ion rechargeable battery to power the heating element. Battery life varies depending on the battery type and size, frequency of use, and operating environment. Many different battery charger types are available, such as wall outlet, car, and USB chargers. The battery is generally the largest component of an electronic cigarette.

Some electronic cigarettes employ an electronic airflow sensor to automatically activate the heating element upon inhalation, while other models require the user to press a button while inhaling. Various other electronic circuits are usually employed as well, such as a timed cutoff switch to prevent overheating and a colored LED to signal activation of the device.

Traditionally, electronic cigarettes have utilized an electronic means of activation. This involved the use of small tactile switches, and the related wiring of electronics necessary to run them. Users soon discovered these could be unreliable. With the advent of “MOD’s”, several manufacturers have created all-mechanical electronic cigarettes that eliminate the use of any wiring, solder or electronics in an effort to improve switch reliability.

USB Pass-Through

Most manufacturers of electronic cigarettes offer an accessory known as a USB Pass-Through or USB battery. This device resembles an e-cig battery which can be charged by a mini usb on the bottom of the battery.

Non Pass-Through

Most manufacturers of electronic cigarettes offer an accessory known as a non Pass-Through battery. This device resembles an e-cig battery which can be charged on the top of the battery with a usb charger that is screwed onto the battery( once you have taken the tank off the battery and cleaned the contact at the top of the battery, then and only then will you attach the charger by screwing them together).

 What is mAh?

            milli-ampere-hours: It’s a measurement of the amount of energy the battery can store. The higher this number is, the more energy it can store. More energy means longer use-time in between charges. This has nothing to do with output voltage. Higher mAh also means it will take longer to charge and it usually also means that the battery will be larger.

What is resistance/ohm?

            Resistance is a term that describes the forces that oppose the flow of electron current in a conductor. Resistance is measured in units called ohms. The scientific definition of one ohm is the amount of electrical resistance that exists in an electrical circuit when one amp of current is flowing with one volt being applied to the circuit.

Great but what does this have to do with an Ecig? With some of our atomizers we offer a resistance/ohm option. Basic explanation: The lower the ohm, the quicker the atomizer heats up. This translates to more vapor and possibly shorter lifespan and increased chance of experiencing an unpleasant burnt taste.

Generally speaking, low resistance atomizers (1.5-1.8ohm) are intended to give the user an experience similar to higher voltage setup (4.3V-6V) using standard voltage output batteries (3.2V-4.2V). Resistance is not as important when using a variable voltage device because the user is able to increase or decrease output voltage accordingly. However, this is not always the case. With dual coil atomizer, we recommend 1.5 ohm – 2 ohm for 3.2V-5V devices and 6V for anything above 2 ohm.

What is the average lifespan of an ecig battery or atomizer?

            Batteries, atomizers, and cartridges should be treated as consumables because they will degrade from normal use. Replacing parts are normal recurring expense associated with electronic cigarette use. Average Lifespan (varies depending on usage) Ego Series batteries: 2-6 Months Large MOD/APV batteries (18650, 18350, etc…): 3-6 Months, Atomizers: 1-4 Weeks

Do my batteries come charged?

            Batteries are shipped with a 30% charge. It is recommended that you use the battery until it is fully discharged and then fully charge the battery to extend the life of the battery. This process should be repeated throughout the time of you are using the battery.

What is in eLiquid? What is PG and VG?

            The ingredient in eLiquid that causes it to vaporize with heat is PG, VG or a combination of both.

PG= Propylene Glycol

VG= Vegetable Glycol/Glycerin

Most eLiquids contain PG, VG, water, flavorings and nicotine. We carry 70/30 PG/VG Blend.

Drip mix is a 30/70 PG/VG Blend.

VG Blend: Slightly sweeter, more vapor, less throat hit than other blends, contains a max of 30%

PG Blend: Greater “throat hit

Nicotine-Free/ Zero Nic: Much less “throat hit” than eLiquid containing nicotine and usually lighter in color.

Which eLiquid resembles the brand I smoke?

            Most eLiquid tobacco flavors are slightly sweetened and may not resemble a cigarette. As you begin to use an e-cig, you will see what I mean. We recommend purchasing 2-3 bottles of various flavors in the smallest size bottle (10ml) to find the flavor most suitable for you. We do not recommend purchasing in bulk or purchasing larger bottles until you find a flavor you like because eLiquid sales are final.

If you have trouble deciding on which flavors to purchase, we suggest trying the ones with the most reviews and highest ratings. Those flavors are the most popular and usually the best tasting.

Troubleshooting Batteries

  • Be sure your batteries are fully charged. When you insert your battery into a charger, the battery light should blink several times and the charger light should change from either green to red or blue to red (varies depending on model). When the charge is complete, the light will return to its original color (usually green). This LED light may pulse in red, green or blue even when charge is complete. This is normal.
  • If the battery LED does NOT light up and no vapor is produced when you attempt to use it, this usually means that it needs to be turned back on by clicking the fire button a number of times (the amount of time may varies by the different models-brands).
  • If the battery LED does light up and no vapor is produced when you attempt to use it: Try using this battery with a different atomizer. If this battery works with all other atomizers, then this battery is not faulty.
  • Starter kits come with one or two batteries. If your batteries has failed to charge, you may just have a defective charger. Also, remember that Ego batteries have a short lifespan of 2-6 months.


  • If you suspect that an atomizer is faulty, test it using other batteries. If this atomizer will not work with any other battery then it is probably faulty. If it will work with one battery but not the other, then the problem lies in the batteries. Try lifting up the little firing pin slightly (barley nudging it upward) in the battery so that it will make contact with the bottom of your tank once it is screwed back onto the battery. This sometimes can be the problem.
  • Be sure cartridges are properly filled with liquid.
  • Poor vapor production: This may be the cause of a worn out coil or the eLiquid has built up in the center of the vaping tube. Try taking long and slow inhalations to produce more vapor. This allows the atomizer to heat the eLiquid better.
  • Poor vapor production from new atomizer: Some atomizers need to be “broken in”. To do so, simply use the atomizer for 1-2 hours. You should notice improved vapor production with use. Draining and refilling the atomizer may shorten

      “break in” time.

  • Atomizers will begin to produce less vapor and perform poorly when they near the end of their lifespan.
  • E-cig’s require you to take slow continuous draws to produce more vapor. The harder you draw the less vapor you will receive during inhalation.

Ego Series Batteries

 1) Does the button LED light up when you push it?

  • IF YES: Then try testing the battery with multiple atomizers. If you’ve tried several working atomizers and it does not produce any vapor, the battery might be defective or you’re experiencing a contact issue.
  • IF NO: The battery might be locked. Most Ego Batteries have a button lock/unlock feature. To unlock the battery, push the button 6-7 times within 1.5 seconds. The button will flash indicating a switch on mode.

2) Does the button LED flash or light up when it is attached to a charger?

  • IF YES: Fully charge the battery. The charger light will turn red during the charge and back to green when the charge is complete. Once the battery is fully charged, if it still does not power any atomizers, then it might be a contact issue (usually due to over-fastening).
  • IF NO: It could be a contact issue, defective charger or defective battery. Try lifting up the little firing pin slightly (barley nudging it upward) in the battery so that it will make contact with the bottom of your tank once it is screwed back onto the battery. This sometimes can be the problem.

Why do batteries take so long to charge?

            Ego and MOD batteries are high capacity and they do take several hours to fully charge. The higher the mah rating the longer it will take to charge the battery.

Ego batteries:

It could be a defective USB Charger or Wall to USB Adapter. Try using the USB charger on a computer USB port or a wall to usb adapter from a cell phone ( must be a 500 mah or less out put) if available. If it charges quicker then, we can rule out the USB charger.

Why does the vapor taste burnt?

            Atomizers have a built in wire-coil, similar to one found in a light bulb. This wire-coil heats up to vaporize eLiquid. The unpleasant burnt taste is always a sign that there is a lack of eLiquid in the wire-coil. This can be true even if your cartridge or tank is full of eLiquid.

Solution: If you are able to locate the wire coil (usually right under the mouthpiece), add 1-2 drops of eLiquid directly onto the wire-coil and let it soak for 15-30 seconds. This should resolve the issue. If the burnt taste comes back, repeat the steps mentioned above. For most atomizers, it is necessary to repeat this several times until the atomizer is properly “broken-in”.

Tank atomizers with rope wicks (Novas, CE4, Clearomizers, Etc…): When you first fill the tank, let it sit for 5-10 minutes before using it. Wait until the rope wick turns from white to a clear, translucent color. The rope wick needs time to soak and draw liquid onto the wire-coil. This is known as “priming” and will help avoid any burnt tasting vapor.

The viscosity of your liquid can also cause an issue. Full VG liquid is usually too thick and will not absorb well in rope wicks.

If the liquid you are using is too thick, try diluting it with distilled water. Add 1-2 drops of distilled water into your Clearomizer along with eliquid, shake well, take a test puff and repeat if necessary. Do not add more than 1-2 drops of water at a time. Over-diluting can cause your tank to leak.

Why is my atomizer leaking?

            Well, that depends. If you removed the atomizer from your battery or MOD and found a small amount of liquid in the battery contact, that is perfectly normal. Please do not be alarmed. All atomizers will leak from the air channel into the battery. However, the entire atomizer, tank or cartridge should not be emptying out into the battery.

We suggest cleaning the battery contacts periodically and always before charging the battery.

Why is there liquid in my new atomizer?

            All of our atomizers have been filled with flavorless, nicotine-free liquid by the manufacturer. This is done as a precaution to prevent damage and a burnt taste on first use.

Why isn’t my battery or device working?

            The battery may have a lock and unlock feature. Have you checked if the button lock has been engaged?

Unlocking your battery: Press the button 6-7 times within 1.5 seconds to lock or unlock the battery. The battery LED will blink when switching modes. When the battery is in lock mode, the button is disabled and the battery will not power an atomizer or cartomizer.

The best way to unlock the battery is by rapidly pushing the button until it flashes.

Is the battery working with any atomizers? It sounds like you are experiencing a contact issue usually caused by the over-fastening of atomizers and chargers. If that is the case, Try lifting up the little firing pin slightly (barley nudging it upward) in the battery so that it will make contact with the bottom of your tank once it is screwed back onto the battery. This sometimes can be the problem.

It could be a defective USB Charger or Wall to USB Adapter. Try using the USB charger on a computer USB port or a wall to usb adapter from a cell phone if available. If it charges quicker then, we can rule out the USB charger.

Why should I keep spare parts?

  • Atomizers can burn out at anytime. They last anywhere from 1-4 weeks of moderate use. We recommend having at least 2 spare atomizers in case one burns out.
  • The capacity of Ego batteries depreciate over time and from use. E-cig batteries come in contact with liquid from daily use. This is why they have a short lifespan of 2-6 months.

How do I refill my cartridges?

Step 1: Remove the tank from the battery.

  • For bottom fill tanks: hold it with the mouth piece facing down and un-screw the bottom of the tank.
  • For top fill tanks: hold the tank with the tip facing up and unscrew the mouth piece.


Step 2: Fill liquids into the tank by slightly tipping the tank to the side (at a 45 deg. angle)and pouring the juice down the inside along the edge of the tank.

  •  Make sure to not pour juice into the center passageway of the tank as the juice will clog the airway or leak out the center.
  •  Be sure to not over fill the tank or the juice may spill into the center passageway.


Understanding Variable Voltage/ Wattage Electronic Cigarettes


If you are looking for information about Variable Voltage / Wattage electronic cigarettes, it could be because the E-cig you are using at the moment is not giving you the vapor production and flavor you want.

When you are new to vaping (using an electronic cigarette) finding what works best for you can be a maze, and you will be going through a steep learning curve, as there are a lot of different Electronic cigarette devices available on the market.

If you are new to vaping we at Blazzin Vapes advice our customers to start their vaping experience with a starter kit, rather than jumping straight in to the deep end.


Our reasons are not to make more money out of you but merely because of the following: 

If you buy an expensive (Variable Voltage / Wattage) device and find that vaping is not for you, you will have invested a lot of money on something that you will never use again, as where if you would buy a cheaper alternative (Starter Kit) and you wish to continue using the E-cig it is easy to upgrade. 
Also when using a starter kit you will get use to some of the most common quirks of most 510 / eGo batteries, and or the clearomiser / tank that is attached to it.

When you have just started vaping, you are most likely using a device that operates at 3.7 volts, though you will find, that your experience with vaping changes.


This can be due to:

  • Using different E-liquid flavours,
  • Trying different nicotine strengths
  • Trying a different PG (Propylene Glycol) / VG (Vegetable Glycerin) ratio mix
  • Or even trying a different clearomiser / atomiser

Some combinations may give you more flavour and good throat hit, while others can leave you wishing you could turn up the volume a bit to give you more.

Variable Voltage and or Variable Wattage electronic cigarettes, or as we like to call the PV’s (Personal Vaporizers) do exactly that, making it possible to change the voltage / wattage of your device to give you the flavour, throat hit and vapour production you want.


Once you have experienced vaping with a standard 3.7 volt device and you switch to a variable voltage / variable wattage device you will find that some flavours taste better on low voltage / wattage as where other flavours taste better on higher voltage / wattage


About the Watts


The main advantage of variable-voltage / wattage electronic cigarettes is, that they produce more vapour than the small E-cigs most people buy when they first start vaping (E.G. the cigarette look a like).


To understand the difference, let us take a look at the specifications of a standard electronic cigarette: most devices use 3.7 volt batteries and 2.0Ω atomizers / tanks, and so producing a little under 5.5 watts of power.

To get a little bit more out of their E-cig, some vapers (Electronic Cigarette users) buy larger batteries and combine them with low resistance atomizers / tanks at or lower than a (1.8Ω).


When you use a 3.7 volt battery with for instance a 1.5 Ω clearomiser / tank, the vapour production of the E-cig increases to over 9 watts.

This still doesn’t equal the performance a variable voltage / wattage e-cig can achieve (up to 12 watts at 6 volts with a 3.0Ω clearomiser / tank).


How do these E-Cigs work?


Most variable-voltage / wattage E-cigs use 3.7 volt batteries, just like standard E-cigs.

The difference is that a variable voltage / wattage E-cig has a circuit that stores and regulates power from the battery, delivering it to the atomiser / tank at the voltage / wattage you choose.


Many variable voltage / wattage E-cigs also have microprocessors for safety (of the battery) and control over vapour production.

These advanced internal electronics often make variable voltage / wattage E-cigs more expensive than standard E-cigs.


Is Variable Voltage / wattage for YOU?


At the moment variable voltage devices produce the best performance available on the E-cig market.


However, if you have never used an E-cig before, a variable voltage / wattage device may not be right for you.


For example:

If you are not a 20+ cigarette a day smoker, or you smoke light cigarettes, you may find the vapour production / throat hit of a variable voltage / wattage device to be too intense at higher power levels.


If you have to turn a variable voltage / wattage E-cig down to 3.7 volts or lower, to get the vapour production / throat hit, you want, you may be better off buying a standard 3.7 volt E-cig.


Using variable voltage / wattage E-cigs can be tricky (especially when you are new to vaping), as there is more to vaping than just simply pressing a button, and a lot of people underestimate how tricky using some devices can be.


For instance, when using an E-cig at 6 volts or 11 watts, an atomiser can give you a harsh / dry vapour with an unpleasant flavor if the heating coil in the tank is not kept wet.

If you add too much E-liquid to the atomiser, the atomiser / tank can flood, resulting in your atomiser / tank to gurgle, spit out E-liquid through the top (Drip Tip) and / or leak.


The best results with variable voltage / wattage devices tend to be by the more experienced E-cig users.


The Image below can help you find the right set-up for your device.


We did not create this chart, but found it useful as guidance; all rights belong with its original owner


Resistance      Voltage

1.7-1.9 ohms  3.1-3.3v

2.1-2.3 ohms  3.4-3.7v

2.4-2.6 ohms  3.8-4.1v

2.6-3.0 ohms  4.2-4.5v


  • Volt – unit of electrical potential or motive force, potential is required to send one ampere of current through  one ohm of resistance.
  • Ohm-unit of resistance, one ohm is the resistance offered to the passage of one ampere when impelled by one volt.
  • Ampere-units of current, one ampere is the current, which one-volt can send through a resistance of one ohm.
  • Watt-unit of electrical energy or power, one watt is the product of one ampere and one volt – one ampere of current flowing under the force of one volt gives one watt of energy.

My order was declined, why was I charged?

            First, you’ll need to determine if the extra charge on your online credit card statement is a pending charge. A pending charge usually means that you submitted incomplete or inaccurate information when you submitted your order (declined transaction). Even if you received an error message for a declined order, your credit card company will still place a pending line item on your online statement. If you have determined that the extra charge is a pending charge, it will be cancelled by your bank in a few days. If it is not a pending charge, and has not been cancelled after a few days, please contact at contactus@blazzinvapes.com.

Why my card was declined?

Here are the most common reasons:

  • The billing address did not match the billing information for the card. Please be sure to enter the billing information for that credit/debit card. You can enter a different shipping address.
  • Your credit/debit card has security features that may require you to call them to tell them that you are making this purchase.
  • We do not accept cards issued outside of the United States.
  • You may have saved your payment method incorrectly. Try removing your saved payment method. Then checkout by reentering all of credit card information.

Where can I find promo codes?

 Coupons can be found in our social media pages.

Why are some product options missing?

            When an item is out of stock/sold out, the option in the drop-down menu will disappear. This is done to prevent back-orders. Feel free to email us at (contactus@blazzinvapes.com or call us at 706-988-8481) if an item you are looking for appears out of stock, we may have it.

Do I have to pay sales tax?

            Sales tax is applied to orders shipped to addresses in the state of Georgia.

How do I make a change to my order?

            Once the order is placed, you will not be able to edit the order on your own. Please email us at contactus@blazzinvapes.com  to make changes to your order.

        Please note that once an order has begun processing or has shipped, the order is no longer editable.

Do you offer back orders?

No, we do not back order. We only sell items that are in-stock. If you were able to checkout and pay for an item then that item is in our warehouse and ready for shipment. Unless there was an error, in which case you will be notified.